What We Do
We provide professionally recognised catering and hospitality education with a range of programmes that are endorsed by the Institute of Hospitality, the industry professional association. Our training programmes are designed to meet the needs of the individual trainee and are based on a comprehensive and detailed set of learning units.
Our programmes recognise three professional levels of achievement from the Foundation Certificate, progressing to the Certificate and a Diploma.
Food Production & Service
Develop knowledge, understanding and skills essential for working in a hospitality environment including preparation and cooking techniques, baking, food service and customer care.
Develop knowledge, understanding and skills essential for working in an office or customer facing environment including organisation, communication, administration and customer service.
Develop knowledge, understanding and skills essential for working in a hospitality environment including housekeeping organisation, cleaning systems, health and safety and customer care.
Develop knowledge, understanding and skills essential for working in a variety of industries including catering, hospitality, administration, housekeeping and customer service.
How We Do It
Trainees spend time in the kitchens, bakery and dining areas of our professional training centre in Bournemouth, learning to prepare a wide range of food products using different tools and equipment.
Our trainees have opportunities to:
- Produce, present and serve a variety of food and bakery items
- Meet, socialise, and work with staff and peers
- Practice social and communication skills and appropriate workplace behaviours
- Improve digital skills and advocacy
- Complete work placements and job trials
- Boost confidence and self-esteem
Personal Development and Well-being
We provide an inclusive and supportive environment which nurtures people to learn new work and life skills that can help them to live more independently.
We tailor the content and pace of our training programmes to the individual, recognising the unique challenges many disabled and disadvantaged adults face in joining a new environment.
We focus on the importance of trainee personal development and well-being during their CRUMBS journey and we arrange 1-2-1 mentoring and practical sessions, weekly online group well-being sessions and dedicated forum chat rooms for trainees.
Course Fees and Enrolment
We are a charity with a limited number of training spaces and work on a rolling enrolment basis with new trainees joining us throughout the year.
Some applicants living within Bournemouth, Christchurch and Poole may be eligible for a grant for the programme with funding from BCP Council.
Applicants from other areas, or those from Bournemouth, Christchurch and Poole who are not eligible for BCP Council funding at this time, can apply on a self-funding basis.
Working with help of supporters, a limited number of traineeship scholarships may be available.