SheCanCode is a collaborative community working to tackle the tech gender gap and their Spilling The T podcast talks to women in Tech about their experiences. Janet Miller, Digital Skills Trainer at The CRUMBS Project, recently talked to Kayleigh Bateman from SheCanCode about her career and how she became a leader in combatting the digital […]
While AI dominates headlines in guest-facing experiences — from voice assistants to chatbots, marketing, and revenue management — the real revolution in
In hospitality, leadership isn’t just about managing operations—it’s about inspiring people. As hotel managers and executives, we’re not only responsible for the guest experience but also for the energy, engagement, and effectiveness of the teams delivering it. And in today’s fast-paced, guest-centric world, that means leading with purpose, empathy, and strategy. From Managing Tasks to...
Events are experiencing a dynamic resurgence, yet they must strive to enhance their offerings substantially. Today’s attendees arrive with elevated expectations
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