Through local charity outreach with The CRUMBS Project, THE PIG-on the beach boutique hotel and restaurant in Dorset has raised over £12,000 to support vital work empowering disadvantaged adults with the skills they need to succeed. First originating in Brockenhurst in the heart of the New Forest, THE PIG is a collection of 9 food-forward […]
Seasonal demand is a goldmine for hotels. From Christmas to Valentine’s Day, guests are ready to spend—and smart hotels turn this into a revenue surge. The secret? Bonus campaigns. Why Bonus Campaigns Work Urgency drives action. When you offer a limited-time reward—like a $50 bonus card for every $500 purchase—you create instant motivation. Guests love...
Hotels across the APAC region are looking to AI to help improve their commercial effectiveness, better engage with guests and relieve staff of unnecessary administrative burden.
As hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed processes, efficient systems, and consistent service delivery. In today’s competitive market, operational excellence is the foundation for creating memorable experiences that keep guests coming back. From my years managing hotel operations, I’ve learned that improving...
The CRUMBS Project, Hibberd Court,
20A Hibberd Way,
Bournemouth BH10 4EP
Copyright © 2021. The CRUMBS Project, providing Occupational Vocational Training.
Registered Charity Reg No 1151926, Company Reg No 07294713 All Rights Reserved
Social Hub