Winners of The Staff Canteen Awards 2024 and their guests meet at HIDE restaurant in London’s Mayfair. Ursula Boardman, The Staff Canteen Awards 2024 ‘Hospitality Hero’ represented The CRUMBS Project charity.
In hospitality, your front office team is your brand’s first impression—and often its lasting one. Whether you’re a hotel group striving for consistency or an individual aiming to elevate your career, the eHotelier Baseline – Front Office Skills course delivers measurable value and global credibility. This isn’t just another training module. It’s a strategic tool designed to validate and benchmark the essential skills of receptionists, concierge,...
In the latest episode of Back of House Banter, GuestRevu’s Amy Branford chats with Mark Durber from Clockwork Marketing to demystify SEO for hotels.
From angry keyboard warriors complaining about poor service to ecstatic travellers raving about the holiday of their lives, guests have never been shy to share
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