Winners of The Staff Canteen Awards 2024 and their guests meet at HIDE restaurant in London’s Mayfair. Ursula Boardman, The Staff Canteen Awards 2024 ‘Hospitality Hero’ represented The CRUMBS Project charity.
In today’s competitive hospitality landscape, operational excellence isn’t a luxury—it’s a necessity. Whether you’re an individual professional looking to validate your expertise or a hotel group striving for consistency across properties, the Baseline – Hospitality Management course from eHotelier delivers measurable value and strategic insight. This isn’t just another training module. It’s a rigorous, globally...
Getting guests through the door once is good… but knowing how to make hotel guests return is where the real value lies.
In hospitality, trust is currency. Guests entrust us not only with their comfort but also with their belongings. And when something goes missing, how we respond can make or break their perception of our service. That’s why a well-managed lost and found system isn’t just a back-office function—it’s a frontline strategy for building guest loyalty...
The CRUMBS Project, Hibberd Court,
20A Hibberd Way,
Bournemouth BH10 4EP
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