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NEW TRAINEES ACCESSIBLE PAGE

Tag: Hospitality&CateringNews

Late summer charity golf event at The Belfry supports The CRUMBS Project

Trainees, staff members, and Chair of The CRUMBS Project relish the late summer sunshine at the annual Hospitality & Catering News Charity Golf Day.

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Hoteliers
News Reel

INSIGHTS
  • Better Processes, Better Service: Elevating Guest Experiences

    In hospitality, consistency is everything. Guests remember how smoothly an experience feels, not the stress behind the scenes. The training methods used in professional beverage tastings offer powerful lessons for operational leaders—lessons that improve processes, strengthen systems, and create exceptional guest experiences. Here are five practical, real‑world strategies inspired by the course content.    Train...

  • Stronger Guest Experiences Through Better Back‑of‑House Systems

    In hospitality, great guest experiences rarely happen by chance. They are the result of well‑designed systems, consistent processes, and a team that understands how the behind‑the‑scenes work supports every moment in front of the guest. After years running hotel operations, I’ve learned that the most memorable service starts in the places guests never see—cellars, storerooms, refrigeration spaces,...

  • From Amenity to Asset: Turning wellness into a core revenue strategy

    As hotels enter the spring season, the industry faces a familiar challenge: demand is returning, but rising labor and operating costs continue to squeeze margins.

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info@crumbs.org.uk

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