Trainees, staff members, and Chair of The CRUMBS Project relish the late summer sunshine at the annual Hospitality & Catering News Charity Golf Day.
Seasonal demand is a goldmine for hotels. From Christmas to Valentine’s Day, guests are ready to spend—and smart hotels turn this into a revenue surge. The secret? Bonus campaigns. Why Bonus Campaigns Work Urgency drives action. When you offer a limited-time reward—like a $50 bonus card for every $500 purchase—you create instant motivation. Guests love...
Hotels across the APAC region are looking to AI to help improve their commercial effectiveness, better engage with guests and relieve staff of unnecessary administrative burden.
As hospitality leaders, we know that guest satisfaction isn’t just about a warm smile at check-in—it’s the result of well-designed processes, efficient systems, and consistent service delivery. In today’s competitive market, operational excellence is the foundation for creating memorable experiences that keep guests coming back. From my years managing hotel operations, I’ve learned that improving...
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Bournemouth BH10 4EP
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