Tag: Cateys

Hotels, often an oasis of comfort and reliable service in any market, are currently under pressure to meet guest expectations even as labor shortages persist.

The way people travel for work is changing. Bleisure travel -blending business trips with leisure time- has moved from a growing trend to an established part of the travel industry.

It’s no secret that today guests are more demanding than ever and small missteps can quickly lead to disappointment. In this article, we’ll explore examples