Let’s be honest, a lot of hotel marketing sounds the same these days: “Luxury rooms”, “Friendly staff”, “Perfect location”, “Nestled”. Yawn! In the modern world

WhatsApp is present in nearly 3 billion phones, making it one of the most used messaging applications across industries and areas, including hospitality and hotel guest communication.

An important guiding principle for hotel design, in-room features and public amenities is, “As one does at home, one will soon expect at hotels.”